Do you have any questions?
Frequently Asked Questions
Cleaning
When necessary, clean with a dry or slightly damp cloth and allow to dry at room temperature. Contact with water or excessive humidity will damage the original characteristics.
We recommend not using detergents, oils or alcohol. In cases of deep stains, seek specialized professionals.
Care
Avoid prolonged exposure to the sun or any source of extreme heat. Heat can change the color.
Try to store in airy, dry places. Lack of ventilation can cause discoloration and mold.
We suggest storing the belt stretched out and when transporting it on trips, keeping it in the cotton bag we provide.
Important
We would like to point out that, as with any natural leather product, variations in color, marks and textures are natural characteristics that are not considered manufacturing defects. It is the small irregularities that give the leather its true legitimacy.
We are not responsible for products that have been damaged due to misuse.
Some promotions and coupons cannot be applied simultaneously. Please read the terms below carefully to ensure a satisfactory shopping experience.
Discount coupons
To apply your coupon, simply enter it manually before finalizing your purchase. Coupons cannot be combined with other discounts, especially on items already on sale.
free shipping
Valid only for the capitals of SP, RJ and PR in the economy shipping option. This condition is subject to the minimum value of R$500.00, which must be reached in a single transaction.
We reserve the right to cancel or modify these Terms and Conditions at any time, so we recommend that you periodically access this page.
Products are sent by post or carriers and the delivery time is calculated when the postal code and shipping method are selected on the website by the customer.
The deadline starts from the date of approval of the purchase payment. Shipments occur from Monday to Friday, excluding holidays. Purchases made on Saturdays, Sundays and holidays will be processed on the next available business day.
Please check the data entered before completing your purchase, as it will not be possible to change it later. Unsuccessful deliveries may be due to events such as “invalid address”, “address error”, “unknown recipient”, “moved”, “owner not found”, “incorrect data” or similar situations. Providing correct delivery data is the sole responsibility of the customer. In the event of an error in the data or unsuccessful delivery, the customer will be notified via email or WhatsApp about the incident and a new shipping fee will be charged to resend the product.
Cartão de crédito
Parcelamento em até 6x sem juros no cartão de crédito. O valor da parcela mínima é R$50,00. A aprovação do pagamento geralmente é instantânea.
Boleto bancário
O boleto é gerado automaticamente ao finalizar a compra. A aprovação do pagamento pode ser processado em até 72h. Somente após aprovado o prazo estimado para a entrega será iniciado.
PIX
O código PIX é gerado automaticamente ao finalizar a compra. Você poderá pagar escaneando o QR Code ou copiando e colando o código.